Frequently Asked Questions
Everything you need to know about our luxury-inspired fragrances.
What makes Oakcha fragrances different from other brands?
Oakcha specializes in high-quality, long-lasting Extrait de Parfum. Each scent is meticulously crafted with a high concentration of fragrance oils to ensure a luxury experience that lasts all day without the traditional designer markup.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international shipping can take 10-21 business days depending on your location and customs processing.
Are Oakcha products vegan and cruelty-free?
Yes, we are committed to ethical beauty. All of our fragrances are 100% vegan, cruelty-free, and formulated without parabens or phthalates.
What is your return policy if I don't like the scent?
We offer a 30-day return policy for unused or lightly sampled products. If the fragrance isn't the right fit for you, simply contact our support team to initiate a return or exchange.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.
How should I store my perfume to ensure it lasts?
To maintain the integrity of the fragrance, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom dresser rather than a bathroom.